As COVID-19 continues to impact our communities, we recognize that our services are often emergency nature, in consequence, we remain fully committed to fulfilling the needs of our community.
More importantly, the safety of our employees and customers is always our highest priority, and we recognize that heightened diligence and focus on health and safety is extremely required during these challenging times.
- We are actively monitoring updates from the CDC and local health officials and continually implementing measures and developing plans to prioritize the health and well-being of our employees and customers.
- All technicians are equipped with the following personal protective equipment when entering homes or businesses for peace of mind and prevention: Masks, Gloves, Disinfectants, Maintain Social Distancing (including when working outside the residence)
- All our employees are required to check their temperature prior to reporting to work. Any employee with a temperature of 100.0 degrees or greater shall not report to work and seek medical treatment, if necessary.
- For the safety of our employees and customers, prior to booking an appointment and prior to our technicians arriving to a home, our Customer Relations Specialists will make inquiries to confirm there are no occupants of a customer’s residence experiencing any symptoms and to confirm we have explicit authorization to service the residence.
Should there be concerns about any employee, please contact us at (786)842-3751.
For the safety of our community and consistent with health guidelines, we do reserve the right to postpone or cancel service in situations where symptoms such as shortness of breath, coughing, and fever are encountered or confirmed.